Service & Support

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When you choose a product from B&G you are automatically protected by a standard service and support program.


Our Service & Support program aims to provide the best possible experience with B&G products, even on occasions when support or replacement is required.

Choosing to have your system installed by a Certified Dealer adds 2 Year Onboard Support and 24 Hour Replacement  to your support package. This is available only on systems installed by a Certified Dealer and valued at over US$2500*.

*subject to the terms and conditions of the Navico Limited Warranty Policy.

 

All B&G Products

Certified Vessels

   
global service  

Global Service Network

True global warranty supported by a network of regional Navico hubs and Certified Dealers*

5 year upgrade  

5 Year Upgrade

In the event of a product failure within the first five years after purchase, you will be guaranteed the option to upgrade to current-model technology at a discounted price.

extended warranty  

Extended Warranty

Purchase up to three years of additional coverage, for a total warranty of up to five years. Extension is available during the original warranty period as determined in the sole discretion of the manufacturer.

2 year warranty  

2 Year Warranty

Receive comprehensive warranty service for your products for two years after purchase*.

2year on board    

2 Year Onboard Support

Receive warranty service on board your vessel for two years after purchase. Available on systems installed by a Certified Dealer and valued at over US$2500*.

24 hour replacement    

24 Hour Replacement

In the event of a product failure, a replacement will be shipped within one business day*. Available on systems installed by a Certified Dealer and valued at over US$2500*.

   

**Advance Replacement Expedited shipping charges are additional. AWR’s are available for non-Certified products, at a fee


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