Product Repairs

B&G product repairs and service

Europe and Rest of World

Official Brookes and Gatehouse B&G Service department for all service and repairs worldwide, warranty or non-warranty.

For more information, please contact B&G Service by one of the following methods:

Tel: +44 (0)1590 689699
Fax: +44 (0)1590 610072

All repairs should be sent by a registered/insured courier service to:

B&G Service
235 Bentley Way
Lymington
Hampshire
SO41 8JW
UK

Important note for overseas customers: Please mark all packages 'For Temporary Import for repair only'. We suggest using an insured courier such as UPS. Since the declared value for customs is irrelevant for temporary imports and subjective on faulty equipment anyhow, please enter a value of £18 GBP or less. Do however declare the replacement value as the insured value. If in doubt please call or e-mail us.

Please note that all goods returned for repair will be subject to a one hour (£50), minimum charge to cover inspection and administration costs.