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Service Information

Comprehensive service for your marine electronics

Our Service & Support program aims to provide the best possible experience with B&G products, even on occasions when support or replacement is required.

Choosing to have your system installed by a Certified Dealer adds 2 Year Onboard Support and 24 Hour Replacement to your support package. This is available only on systems installed by a Certified Dealer and valued at over US$2500*.

*subject to the terms and conditions of the Navico Limited Warranty Policy.

Global Service Network

True global warranty supported by a network of regional Navico hubs and Certified Dealers*

5 Year Upgrade

In the event of a product failure within the first five years after purchase, you will be guaranteed the option to upgrade to current-model technology at a discounted price.

Extended Warranty

Purchase up to three years of additional coverage, for a total warranty of up to five years. Extension is available during the original warranty period as determined in the sole discretion of the manufacturer.

2 Year Warranty

Receive comprehensive warranty service for your products for two years after purchase*.

2 Year Onboard Support

 Receive warranty service on board your vessel for two years after purchase. Available on systems installed by a Certified Dealer and valued at over US$2500*.

24 Hour Replacement

In the event of a product failure, a replacement will be shipped within one business day*. Available on systems installed by a Certified Dealer and valued at over US$2500*.

**Advance Replacement Expedited shipping charges are additional. AWR’s are available for non-Certified products, at a fee